Customer Service Representative
1 month ago
The Customer Service Representative is responsible for providing exceptional support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.
The successful candidate will support a multi-channel strategy through customer-focused service delivery that maximises enrolment, retention, and completion of TAFE NSW courses and supports the provision of related services to other TAFE NSW customers.
Key Responsibilities- Provide transactional support and enquiry management to students and other customers
- Support a multi-channel strategy through customer-focused service delivery
- Maximise enrolment, retention, and completion of TAFE NSW courses
- Support the provision of related services to other TAFE NSW customers
To succeed in this role, you'll have prior experience working in a high-volume service sector environment and/or experience delivering customer assistance over a variety of channels, including phone, email, and in-person interactions.
You will be well-versed in technology, with knowledge of MS Office, email, and digital communications.
You'll be able to collaborate effectively and operate as a team member because you have good verbal and writing communication abilities.
About UsTAFE NSW is committed to creating an accessible and inclusive workforce, so you can bring your whole self to work and connect through our many employee networks.
We believe in a diversity of thought, so we can make life-changing impact, together.
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full time{"title": "Customer Service Representative", "content": "About the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. As a Customer Service Representative, you will support customer service delivery by responding to and processing urgent and non-urgent enquiries, providing...
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Customer Service Representative
3 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality transactional support and enquiry management to enable the Student Services Branch to offer its service catalogue to all cohorts at all stages of the customer journey.The customer service representative will support a multi-channel strategy through customer-focused...
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Customer Service Representative
3 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. As a Customer Service Representative, you will play a critical role in supporting customer service delivery by responding to and processing urgent and non-urgent enquiries, providing information and advice, and...
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Customer Service Representative
7 days ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing transactional support and enquiry management to enable the Student Services Branch to offer its service catalogue to all cohorts at all stages of the customer journey.The customer service representative will support a multi-channel strategy through customer-focused service...
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Customer Service Representative
4 weeks ago
Hunter Valley, Australia Service NSW Full time**Customer Service Representative - Murwillumbah Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**:Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Murwillumbah Service Centre** **Employment Status: Part-time - temporary...
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Customer Service Representative
4 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality support to customers through various channels, including phone, email, and in-person interactions. This role is part of the Student Services Branch, which aims to deliver exceptional service to all cohorts at all stages of the customer journey.Key...
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Customer Service Representative
3 days ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support via phone,...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders across various channels, including phone, email, and in-person interactions.Key ResponsibilitiesProvide transactional support and enquiry management to enable the Student Services Branch to offer its service...
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Customer Service Representative
3 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support to...
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Customer Service Representative
3 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality support to customers through various channels, including phone, email, and in-person interactions. The successful candidate will be well-versed in technology and possess excellent communication skills to effectively resolve customer enquiries and provide a positive...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders, ensuring a seamless and efficient experience throughout the customer journey.Key responsibilities include:Providing transactional support and enquiry management to enable the Student Services Branch to offer...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders, ensuring a seamless and efficient experience throughout the customer journey.Key responsibilities include:Providing transactional support and enquiry management to enable the Student Services Branch to offer...
-
Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.The successful candidate will support a multi-channel strategy through customer-focused service delivery that...
-
Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing high-quality transactional support and enquiry management to enable the Student Services Branch to deliver its service catalogue to all cohorts at all stages of the customer journey.The successful candidate will support a multi-channel strategy through customer-focused service...
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Customer Service Representative
2 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support to...
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Customer Service Representative
2 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and other stakeholders. This includes responding to enquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and support to students and...
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Customer Service Representative
1 month ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking eight (8) Customer Service Representatives to join our PoliceLink team within the Communication Services Command. The successful candidates will support customer service delivery by responding to and processing urgent and non-urgent enquiries, providing information and advice, and escalating issues as applicable.Key...
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Customer Service Representative
6 days ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students, staff, and external stakeholders. This role involves managing customer inquiries, resolving issues, and providing information on TAFE NSW courses and services.Key ResponsibilitiesProvide high-quality customer service and...
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Customer Service Representative
3 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleThe Customer Service Representative is responsible for providing exceptional customer service and support to students and stakeholders. This role involves managing enquiries, resolving issues, and delivering a high-quality service experience.Key ResponsibilitiesProvide transactional support and enquiry management to enable the Student Services...
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Customer Service Representative
4 weeks ago
Hunter Region, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking six (6) Customer Service Representatives to join our PoliceLink team within the Communications and Security Command. The successful candidates will support customer service delivery by responding to and processing urgent and non-urgent enquiries contacts for customers, providing information and advice and escalating issues as...
