
Administrative Support Professional
7 days ago
We are seeking a skilled and experienced administration professional to join our team. The successful candidate will have a proven track record in administration support and customer service, with strong analytical and organisational skills.
In this role, you will be responsible for managing caseloads at varying complexities, combining administrative and people skills to support the lives of vulnerable individuals.
You will assist in the day-to-day management of client estates and personal finances, liaise with clients, their families, service providers and stakeholders, maintain accurate financial records and prepare statements, support clients in receiving their full entitlements and benefits, and help coordinate property, assets and investments as needed.
You must ensure compliance with relevant processes and guidelines.
About YouTo succeed in this role, you will need:
- Strong administrative and organisational skills
- Experience in casework, financial management or estate administration
- Excellent written and verbal communication skills
- Confidence working with a range of stakeholders including vulnerable clients via phone
- High attention to detail and the ability to work independently
- A commitment to delivering quality customer service
- The ability to handle and resolve complex queries
Experience in government, finance, legal or aged care environments will be highly regarded.
BenefitsWe offer:
- Three pay runs per week ensuring timely payment
- Access to our employee assistance program services, including counselling services
- Exclusive access to roles before they go to market
- Discounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
We are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
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