Retail Operations Manager

4 weeks ago

Sydney, New South Wales, Australia Skechers Full time

The Role & Responsibilities:

We are seeking a highly experienced Retail Operations Manager to oversee a portfolio of retail stores in Western Australia and South Australia.

To be successful in this role, you should have experience in the following:

  • Ensure efficient operation of stores across WA to achieve optimal results in sales targets, KPI's, store presentation, visual merchandising, stock levels, wage control and shrinkage
  • Motivate your Store Managers to achieve optimal results in KPI's & added value targets across stores
  • Closely monitor store sales in order to achieve daily, weekly, monthly and yearly targets - acknowledge outstanding results and identify any areas of missed opportunity
  • Effectively manage the wage costs across WA to weekly wage targets and company rostering standards
  • Coach and mentor Store Managers to maintain high team morale and encourage the development of their store teams by ensuring training and succession plans are in place
  • Train Area Managers to understand and enhance their skills in the recruitment and selection of team members in line with their stores needs and skill gaps. As well as implementation of regular performance reviews
  • Ensure efficient OH&S management and adhere to state and national OH&S legislation

Benefits & culture:

  • A competitive base salary + super + car allowance + tools of the trade
  • A lucrative bonus and incentive structure
  • 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more
  • Access to our Employee Benefits program which includes discounted Gym Memberships & Health Insurance packages
  • Be a part of Accent Group leadership conferences, awards nights, product launch events and much more
  • Work amongst premium product alongside fellow passionate and dedicated sneakerheads
  • Training & development to grow your career

To be successful in this role, you will have:

  • 2 + years Area Manager or Senior Cluster Manager experience in a fast-paced retail/hospitality environment
  • A motivated & driven 'Make it Happen' attitude
  • A passion for leading & inspiring a team to succeed
  • The ability to think strategically to identify missed opportunities and have a proven track record in driving sales and KPI's
  • A sound operational & strategical skill set and experience with stock control and visual merchandising
  • Experience with effectively managing a roster & wage control
  • Ability to build strong professional relationships with Support Office departments

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