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Retail Operations Manager
1 month ago
**Retail Operations Manager**
Drive success in a creative retail environment and make a meaningful impact by delivering exceptional customer experiences.
As the Retail Operations Manager, you'll lead, motivate, and inspire your team to deliver exceptional customer experiences while ensuring the store's operations run smoothly. This role combines both leadership and hands-on retail management, where your passion for customer service and results will shine.
**Responsibilities:**
- Lead and mentor your team to hit store targets while supporting their growth and development.
- Oversee the daily operations, making sure everything runs smoothly and in line with company standards.
- Create exceptional customer experiences that reflect the brand's values and vision.
- Manage stock levels, merchandise displays, and inventory to keep sales thriving.
- Boost sales performance through thoughtful planning, analyzing KPIs, and keeping your team engaged.
- Recruit, onboard, and train staff, building a positive, high-energy team culture.
**Experience Checklist:**
- Solid experience in retail management, where customer service is the number 1 priority.
- A natural leader who knows how to build and inspire high-performing teams.
- Passionate about delivering great customer service and creating memorable shopping experiences.
- Comfortable with managing KPIs, driving sales, and hitting store targets.
- Skilled in stock, visual merchandising, and keeping the store looking its best.
- Able to thrive in a fast-paced environment and handle shifting priorities with ease.
- Excellent communicator who enjoys working collaboratively with the team.