Trading Desk Applications Support Specialist

3 weeks ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

Capital Markets Trading Support Role

Anton Murray Consulting is seeking a skilled Trading Desk Applications Support Analyst to join their Sydney office, working with a global production support team responsible for day-to-day regional support for Capital Markets Brokerage Trading Applications.

This position requires OMS experience, with direct experience working in support of an investment banking or capital markets trading floor.

Key Responsibilities:

  • Provide technical and functional desk support across multiple technologies used by Brokerage Capital Market applications.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Candidates should be available Monday – Friday, along with expectations of escalation from the business and/or team members.
  • The candidate needs to have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.
  • The candidate is expected to be located in Sydney and work on the trading floor in the Sydney office a minimum of 5 days a week.

Requirements:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • 3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.

This position will pay a high hourly rate of $80 – 95 per hour [including super] dependent on experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.

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