Trading Desk Applications Support Specialist

6 days ago

Sydney, New South Wales, Australia Anton Murray Consulting Full time

Job Title: Trading Desk Applications Support Specialist

Job Summary: We are seeking a skilled Trading Desk Applications Support Specialist to join our team in Sydney. The successful candidate will be responsible for providing technical and functional support for Capital Markets Brokerage Trading Applications.

Key Responsibilities:

  • Provide 24×7 production support for various Capital Market applications across APAC, EMEA, and North America.
  • Support business and operations partners and clients, and liaise with upstream and downstream application teams.
  • Work independently within a global production support team to resolve technical and functional issues.
  • Have a good understanding and/or functional expertise in brokerage or any other OMS (Order Management System) trading support functions.

Requirements:

  • Previous financial markets experience required – ideally OMS experience in direct support of a trading team.
  • Ability to speak to traders confidently – excellent oral and written communication skills and solid understanding of technologies in financial institutions, including trade applications, required.
  • 1-2 years of FIX Protocol experience required.
  • Reasonably in-depth functional and/or industry knowledge – Brokerage / Security Finance – required.
  • ~3-7 years of work experience in any OMS, ideally Flextrade, highly regarded.
  • Experience working in Onsite/Offshore models, in particular supporting APAC, UK, and US business lines.
  • Experience in incident management, understanding of ticket workflows and use of escalation. Experience with ServiceNow/ITIL Methodologies is mandatory.
  • Highly flexible and adaptable to change with Effective communication and interpersonal skills.
  • Problem resolution in an analytical and logical manner, to troubleshoot root cause and resolve production incidents.

What We Offer:

This position will pay an hourly rate of $80 – 95 per hour [including super] dependent on prior experience. Successful candidates will be employed as an on-site contractor via Anton Murray Consulting on-site with our client.

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