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Media and External Communications Specialist

1 month ago

Melbourne, Victoria, Australia Telecommunications Industry Ombudsman Full time
Job Description

As the Media and External Communications Manager at the Telecommunications Industry Ombudsman, you will play a critical role in promoting the organization's brand and reputation through multichannel communications and stakeholder engagement.

Key Responsibilities
  • Develop and implement external brand awareness strategies to align with the organization's strategic goals.
  • Manage and maintain relationships with media outlets, stakeholders, and other external partners.
  • Develop and deliver communications and marketing plans to promote the organization's industry improvement function.
  • Coordinate and execute external marketing and communication campaigns.
  • Provide timely advice on issues, developments, and other matters that may impact the organization's reputation.
About the Team

The Culture, Capability and Communication (CCC) team provides strategic and operational support to the TIO. We are responsible for people and culture, internal and external communications, community and member engagement, outreach, and facilities.

Why You Should Apply

The TIO's purpose is to resolve complaints fairly and drive improvement in a dynamic communications sector. Our purpose is underpinned by four core values: Fairness, Integrity, Excellence, and Collaboration.