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Support Specialist
2 weeks ago
Our organization is seeking a skilled Desktop Support Specialist to provide high-quality technical assistance to our staff. As a key member of our IT team, you will be responsible for delivering efficient and reliable desktop support services across the organization.
This role involves providing timely and effective technical assistance to end-users, troubleshooting hardware and software issues, and collaborating with other teams to resolve complex technical problems.
- Provide expert-level technical support to staff members.
- Troubleshoot hardware and software issues using advanced diagnostic techniques.
- Collaborate with other teams to resolve complex technical problems.
- Develop and implement procedures to improve desktop support processes.
- Relevant tertiary qualifications and extensive experience in desktop support.
- Excellent problem-solving and communication skills.
- Ability to work effectively in a team environment.
- Knowledge of Windows-based applications and operating systems.
- Opportunity to work with a talented team of professionals.
- Competitive salary and benefits package.
- Professional development opportunities.
