Resource Coordinator
12 hours ago
About the Role
We are seeking a highly skilled Resource Planner to join our team at Philips. As a key member of our service team, you will play a critical part in coordinating and scheduling resources for preventative maintenance and urgent fixes requested by our customers.
Key Responsibilities
- Coordinate and schedule resources for preventative maintenance and urgent fixes
- Work closely with customers, engineering, and operations teams to ensure requests are met in a timely manner
- Provide exceptional customer service over the phone and email
- Ensure requests are rectified in sufficient time and keep clients up to date
What You'll Need
- Excellent customer service skills and a sense of urgency
- Previous experience in a fast-paced customer service or coordinator role
- Excellent organisation and time management skills
- Great stakeholder engagement skills
About Philips
We are a health technology company dedicated to improving the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.
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