Customer Experience Advocate

Senior Digital Leader - Customer ExperienceWe're seeking a Senior Digital Leader to join our Customer Experience team.As a Senior Digital Leader, you'll be responsible for delivering high-quality technology solutions that meet the needs of our customers.You'll work closely with our digital product teams to define and implement the digital tech roadmap,...

About the RoleWe are seeking a skilled Senior Associate - Client Experience to join our Transaction Banking team. This is a critical role that requires a strong understanding of client needs and a passion for delivering exceptional customer service.Key ResponsibilitiesManage and coordinate service for a portfolio of Transaction Banking clients across...

About the RoleProduct Owner (Manager), Digital Payments Experiences (NetBank)As a Product Owner, you will be responsible for leading the delivery of digital payments experiences for our customers. You will work closely with cross-functional teams to ideate, design, and deliver experiences that provide maximum value to the customer.About the TeamYou will be...

About the roleWe are seeking a highly skilled Product Owner to lead the delivery of digital payment experiences across NetBank and the CommBank App. As a key member of our team, you will be responsible for defining and prioritizing product roadmaps, working closely with stakeholders to ensure alignment with business objectives.Key responsibilitiesDevelop and...

Product Owner (Senior Manager), Digital Payments ExperiencesAs a Product Owner at Commonwealth Bank, you will be responsible for leading the delivery of digital payment experiences across NetBank and the CommBank App. This is an exciting opportunity to reimagine and drive the digital payments experience for our customers.About the role and teamYou will be...

About the RoleWe are seeking a highly skilled Senior Digital Payments Experience Lead to join our team at Commonwealth Bank.Key Responsibilities:Taking ownership of the product roadmap for digital payment experiences across NetBank and the CommBank App, with an approach to build once, use many.Lead delivery of digital payment experiences, inspiring your team...

About the RoleWe are seeking a Senior Product Owner to lead the delivery of digital payment experiences for our customers. As a key member of our team, you will be responsible for developing and executing the product roadmap for digital payment experiences across NetBank and the CommBank App.Your Key ResponsibilitiesDevelop and maintain the product roadmap...

Product Owner - Digital Payments ExperiencesWe are seeking a highly skilled Product Owner to lead the delivery of digital payments experiences across NetBank and the CommBank App.About the roleThis is an exciting opportunity to reimagine and drive the digital payments experience, working within a Crew who is passionate about delivering safe, secure and...

About the RoleWe are seeking a highly skilled Product Owner to lead the digital payments experience for our CommBank App and NetBank. As a key member of our team, you will be responsible for driving the product roadmap, delivering digital payment experiences, and ensuring alignment with our business technology strategy.Key ResponsibilitiesTake ownership of...

Opportunity to Elevate Customer ExperienceWe are seeking a highly skilled Director of Strategic Delivery and Client Experience to join our team at Commonwealth Bank. As a key member of our team, you will have the opportunity to elevate our customer experience while transforming our operations.As a specialist team focused on strategic delivery and change...

About the RoleWe are seeking a highly skilled Product Owner to lead the digital payments experience for our CommBank App and NetBank. As a key member of our team, you will be responsible for driving the product roadmap, delivering digital payment experiences, and ensuring alignment with our business technology strategy.Key ResponsibilitiesTake ownership of...

About TruyuTruyu is a digital protection tool created by x15ventures, a corporate venture scaler of Commonwealth Bank. Our mission is to empower every Australian to be in control of their identity and reduce the financial, emotional, and social impacts of fraud.What We DoWe provide a scalable digital protection product that alerts customers of identity...

About TruyuWe're a digital protection tool created by x15ventures, a corporate venture scaler within the Commonwealth Bank Group. Our mission is to empower Australians to take control of their identity and reduce the financial, emotional, and social impacts of fraud.Our tool alerts users in the event of identity checks, providing helpful links and...

About TruyuTruyu is a digital protection tool created by x15ventures, a corporate venture scaler of CommBank. Our mission is to empower Australians to control their identity and reduce the financial, emotional, and social impacts of fraud.We achieve this by providing timely alerts for identity checks and offering helpful links and remediation prompts to...

Opportunity to Elevate Customer Experience and Transform OperationsCommonwealth Bank is seeking a skilled professional to join our newly created team as a Director of Strategic Delivery and Client Experience. In this role, you will have the opportunity to elevate our customer experience while transforming our operations.As a key member of our team, you will...

Customer Care Specialist RoleWe are currently recruiting Casual positions for our Customer Care Specialist role, where you will be the friendly voice our customers hear when they contact us.Key ResponsibilitiesAssist customers manage their day-to-day banking across a range of productsEmpathetically provide extra care to customers facing challenges meeting...

We are currently recruiting Casual positions for our Customer Care Specialist role in the contact centre of Commonwealth Bank, a leading banking institution in Australia.About the RoleThis is an exciting opportunity to be part of a dynamic team and work on a hybrid basis, combining remote work with office hours at our Redfern location. As a Customer Service...

We are currently recruiting for a Customer Service Representative role within our contact centre.Do Work that Matters As a Customer Service Representative, you will be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to...

About the Role:Elevate our customer experience by transforming our operations in a newly created team at Commonwealth Bank.Contribute to building the bank of tomorrow, today, by delivering a strong payment, digital, and working capital proposition to institutional customers.The Opportunity:You will be accountable for the execution of strategy, delivery, and...

About the RoleWe are seeking a highly skilled Senior Engineering Manager to lead our Mobile Engineering Native team. As a key member of our Retail Technology division, you will be responsible for steering the technology direction and core functions that underpin our award-winning CommBank Mobile App for both iOS and Android.As a leader, you will instill a...