Customer Service Representative

We are currently recruiting for a Customer Service Representative role within our contact centre.Do Work that Matters As a Customer Service Representative, you will be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to...

We are currently recruiting for a Customer Service Representative role within our contact centre.Do Work that Matters As a Customer Service Representative, you will be the friendly voice our customers hear when they contact us. You will assist customers manage their day-to-day banking across a range of products and empathetically provide extra care to...

We are seeking a Customer Service Representative to join our team in the Contact Centre. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist customers with their day-to-day banking needsProvide empathetic support to customers facing challengesWork across a...

We are currently recruiting Casual positions for our Customer Care Specialist role in the contact centre of Commonwealth Bank, a leading banking institution in Australia.About the RoleThis is an exciting opportunity to be part of a dynamic team and work on a hybrid basis, combining remote work with office hours at our Redfern location. As a Customer Service...

Career OpportunityWe are currently recruiting for a Customer Care Specialist role in our contact centre.This is a hybrid position that offers the flexibility to work from home and the office.As a Customer Service Representative, you will be the friendly voice our customers hear when they contact us.You will assist customers with their day-to-day banking...

Customer Service SpecialistWe are seeking a skilled Customer Service Specialist to join our Compliance and Dispute Services team. As a key member of our team, you will be responsible for analysing and investigating disputed transactions, providing superior levels of internal and external customer service, and collaborating with government agencies to resolve...

Dispute Operations RoleCommBank's Dispute Operations function is seeking a Customer Service Specialist to join our Compliance and Dispute Services team.The team is responsible for assisting CBA and Bankwest customers with the investigation and processing of disputed transactions raised on Credit Cards, Linked Scheme Debit Cards, and Travel Money Cards, as...

Role OverviewWe are seeking a highly skilled IntelliMatch Platform Engineer to join our team. This is a key role that will be primarily focused on the Reconciliation and Payments Investigations of Trade Product applications within IntelliSUITE.About UsThe Commonwealth Bank Group (the Group) is one of Australia's leading organisations providing integrated...

About the RoleWe are seeking a highly skilled Senior Manager to join our Retail Banking Services (RBS) Lending Line 1 Risk Centre of Excellence (COE). As a Senior Manager, you will be responsible for coordinating and providing timely and pragmatic non-financial risk advice and guidance to our Consumer Finance (CF) stakeholders.Key ResponsibilitiesDeliver...

About the RoleThe Commonwealth Bank is seeking an Executive Manager to lead the Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, you will be responsible for delivering brilliant customer service experiences every time, safely and efficiently.Key responsibilities include:Leading a team of operational experts to...

Transforming Business through TechnologyThe Enterprise Architect will play a key role in defining the target state architectures to deliver on strategic business and technology outcomes. This involves setting the technology direction of the group and working with the business to develop the roadmap for delivering the target state architectures.The successful...

Delivering Exceptional Customer Experience in Estate SettlementsThe Commonwealth Bank of Australia (CBA) is seeking an Executive Manager to lead its Estate Settlements and Specialised Services team. As a key member of the Chief Operations Office, this role will be responsible for managing end-to-end processes, ensuring brilliant customer outcomes, and...

About the RoleWe are seeking a highly skilled Senior Manager to join our Retail Banking Services (RBS) Lending Line 1 Risk Centre of Excellence (COE). As a key member of our high-performing team, you will play a critical role in supporting our business with empowering our customers to achieve their goals and dreams in managing their cash flows, facilitating...

About the RoleThe Commonwealth Bank of Australia is seeking an experienced leader to join its Estate Settlements and Specialised Services team as an Executive Manager. This is a critical role that requires exceptional leadership skills, strategic thinking, and a deep understanding of the banking industry.The successful candidate will be responsible for...

The Commonwealth Bank of Australia is committed to excellence in governance practices, ensuring alignment with business and customer needs. Our internal audit function, Group Audit and Assurance (GA&A), provides independent assurance on the effectiveness of risk management, controls, and governance processes.Evolving customer expectations, competitive...

About the RoleWe are seeking a highly skilled Senior Manager to join our Retail Banking Services (RBS) Lending Line 1 Risk Centre of Excellence (COE). As a Senior Manager, you will be a confident and trusted risk partner to your Consumer Finance (CF) stakeholders, responsible for coordinating and providing timely and pragmatic non-financial risk advice and...

WallStreet Technical Support EngineerDo work that mattersThe Commonwealth Bank Group is a leading provider of integrated financial services in Australia, serving over 44,000 employees across various businesses. As a key member of our team, you will be responsible for ensuring the technical aspects of the WallStreet application operate efficiently and...

About the RoleWe are seeking a skilled Home Lending Executive to join our Mobile Lending Team. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesManage the unique needs of customers, providing them with tailored solutions to meet their...

About the RoleWe are seeking an experienced commercial lending Business Banker to join our team at Commonwealth Bank. As a Business Banker, you will be responsible for providing exceptional service to Small Business customers, understanding their business and personal needs, and assisting them with the end-to-end fulfilment of those needs.Key...

About the RoleRetail Banking Services (RBS) at Commonwealth Bank is the public face of our institution, delivering a seamless banking experience for our customers. We offer market-leading products and services, supported by some of the world's best systems and processes.We are:Premier Banking provides Relationship Management to High Net Worth customers...