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Retail Operations Manager

2 months ago

Saint Leonards, Victoria, Australia Coles Full time
About the Role

We're seeking a highly motivated and experienced Retail Leader to join our team as a Duty Manager. As a key member of our store leadership team, you'll be responsible for the smooth operation of our store during evening and night trade.

Key Responsibilities:

  • Lead and manage a team of retail staff to achieve sales targets, cost control, and rostering requirements
  • Ensure exceptional customer service and a welcoming store environment
  • Maintain high standards of visual merchandising, safety, compliance, and stock management
  • Drive a one-team culture that celebrates success and prioritizes team members' health, safety, and wellbeing

About You:

  • Proven experience in a fast-paced retail environment with direct leadership experience
  • Ability to energize and motivate your team to deliver results
  • Customer-obsessed with a focus on understanding diverse customer needs
  • Strong communication and interpersonal skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Flexible work arrangements and additional leave entitlements
  • A commitment to creating a workplace that is safe, respectful, and inclusive

Join Coles and be part of a team that is passionate about delivering exceptional customer experiences and making a difference in our communities.