Revenue Operations Manager

1 month ago

Saint Leonards, Victoria, Australia InDebted Full time
About InDebted

InDebted is a pioneering organization that provides innovative solutions to support consumers in debt. Our mission is to revolutionize the debt resolution process by leveraging technology and human expertise. With a strong presence in Australia, the United Kingdom, and the United States, we're expanding globally to make a positive impact on consumer debt.

Job Summary

We're seeking a highly skilled Revenue Operations Manager to drive revenue growth and operational efficiency across our organization. As a key member of our growth team, you'll be responsible for managing our CRM, implementing best practices, and optimizing sales processes. Your analytical skills and ability to collaborate with cross-functional teams will be essential in achieving our growth objectives.

Key Responsibilities
  • Manage the day-to-day operations of our CRM, including user administration, data integrity, reporting, and system customization.
  • Identify, design, and implement process improvements to enhance sales productivity and streamline workflows.
  • Conduct ad-hoc analysis to support revenue optimization initiatives and provide insights to leadership.
  • Collaborate with growth, marketing, finance, and other teams to ensure seamless alignment and execution of revenue operations strategies.
  • Develop and maintain dashboards, reports, and KPIs to monitor performance and support strategic decision-making.
  • Provide training and support to the growth team on the use of our CRM and other tools within our tech stack.
Requirements
  • Proven experience in a Revenue Operations, Sales Operations, or similar role with a strong focus on CRM administration.
  • In-depth knowledge of CRM, including customizations, integrations, and data management. CRM Administrator certification is a plus.
  • Strong analytical skills with experience in data analysis, reporting, and building dashboards.
  • Demonstrated ability to optimize sales processes and improve operational efficiency.
  • Excellent communication skills and the ability to collaborate with cross-functional teams.
  • Self-starter who can work independently and take initiative.
  • Comfortable in a fast-paced, dynamic environment with a willingness to take risks and drive change.
What We Offer

We're a remote-first team with office hubs in key locations. We offer flexible schedules, flexible paid leave, remote work set-ups, and a work-from-anywhere scheme. Our benefits packages vary depending on region and role requirements. We're an equal opportunity employer and celebrate diversity in all its forms.

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