Revenue Operations Manager

2 weeks ago

Saint Leonards, Victoria, Australia InDebted Full time
About InDebted
InDebted is a forward-thinking organisation that provides innovative solutions to support consumers with debt. Our team uses technology and a human touch to personalise the collections journey and champion positive customer experiences. We're a rapidly expanding organisation with a global presence, backed by leading investors and a strong revenue growth trajectory.

Key Responsibilities:
  • Salesforce Administration: Manage the day-to-day operations of Salesforce, including user administration, data integrity, reporting, and system customisation.
  • Process Optimisation: Identify, design, and implement process improvements to enhance sales productivity and streamline workflows.
  • Revenue Analysis: Conduct ad-hoc analysis to support revenue optimisation initiatives and provide insights to leadership.
  • Collaboration: Work closely with growth, marketing, finance, and other teams to ensure seamless alignment and execution of revenue operations strategies.
  • Reporting and Metrics: Develop and maintain dashboards, reports, and KPIs to monitor performance and support strategic decision-making, using Salesforce & Hockeystack and ensuring data is accurate.
  • Training and Enablement: Provide training and support, holding the growth team accountable for the use of Salesforce and other tools within our tech stack (Gong, Apollo, Sales Navigator).

Requirements:
  • Proven experience in a Revenue Operations, Sales Operations, or similar role, with a strong focus on Salesforce administration.
  • In-depth knowledge of Salesforce, including customisations, integrations, and data management. Salesforce Administrator certification is a plus.
  • Strong analytical skills with experience in data analysis, reporting, and building dashboards.
  • Demonstrated ability to optimise sales processes and improve operational efficiency.
  • Excellent communication skills and the ability to collaborate with cross-functional teams.
  • Self-starter who can work independently and take initiative.
  • Comfortable in a fast-paced, dynamic environment with a willingness to take risks and drive change.

What We Offer:
  • Adaptive working: We're a remote-first team with office hubs in Australia, the UK, and the US, offering flexible schedules and hybrid options.
  • Flexible paid leave: Our trust-based leave model isn't capped by standard entitlements, allowing you to balance work and life.
  • Remote work set-up: A budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity.
  • Work from anywhere scheme: Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, with a reasonable overlap with your team and/or leader in your home country.
  • Gender-neutral parental leave: 16 weeks paid leave for all new parents.

At InDebted, we value diversity and inclusion:
We respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

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