Customer Service Ambassador
7 days ago
Company Overview
">Novotel Sydney Darling Square is a premier hotel located in the heart of Sydney's CBD, offering an exceptional experience for guests. Our 230 contemporary rooms provide stunning views of the Darling Square precinct and The Chinese Garden of Friendship.
Job Description
We are seeking a dedicated and enthusiastic Guest Service Agent to join our team on a Part-Time basis. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service by responding to guest requests promptly and providing an efficient check-in and check-out process.
Key Responsibilities:
- Provide high-level customer service to ensure guest satisfaction
- Process guest arrivals and departures efficiently
- Respond to guest inquiries and resolve issues promptly
Requirements
To be successful in this role, you will possess excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You will also have knowledge of OPERA or other PMS systems, and a high standard of personal presentation.
Benefits
This opportunity offers a competitive salary, with an estimated $70,000 - $80,000 per annum, depending on experience. You will also have access to Accor discounts and benefits worldwide, as well as opportunities for career growth and development.
Why Join Us?
Novotel Sydney Darling Square is committed to providing a supportive and inclusive work environment, where you can thrive and reach your full potential. We offer a range of benefits, including flexible working hours, professional development opportunities, and a comprehensive employee recognition program.
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