Senior Event Operations Manager

2 weeks ago


Canberra, ACT, Australia Grupo Mantra Full time

Accor, a world leader in the hotel industry, offers a diverse range of job opportunities across 110 countries. With more than 5,000 hotels and 10,000 restaurants and bars, the group provides an integrated hotel ecosystem that is among the most diversified in the sector.

About the Role

We are seeking a skilled Conference & Events Coordinator to join our vibrant team. As a key member of our events team, you will be responsible for creating a professional impression as an ambassador for the hotel at all times.

Key Responsibilities:
  • Liaise with clients throughout the event planning process, ensuring seamless execution and exceeding their expectations.
  • Manage event activities, including preparation, logistics, and follow-up, to guarantee a perfect day.
  • Organize equipment, contractors, assets, and personnel required for events, maintaining attention to detail and time management skills.
  • Handle telephone enquiries regarding functions, converting leads into firm bookings while providing exceptional customer service.
What We're Looking For

To succeed in this role, you'll need:

  • Prior experience in event coordination, with a strong focus on leadership and strategic thinking.
  • Excellent marketing and communication skills to promote events and build relationships with clients.
  • A can-do attitude, ability to work under pressure, and adaptability to changing circumstances.
  • Impeccable attention to detail and organizational skills to ensure events run smoothly.
  • Strong experience as a conference and events administrator, with operational experience an added bonus.
  • Excellent communication and relationship-building abilities to maintain strong client relationships.
  • The ability to work a varied roster, including weekends and evenings, and possess unlimited Australian working rights.

We estimate the salary for this role to be around $65,000 - $85,000 per annum, depending on experience and location.



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