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Customer Experience Strategist

3 weeks ago


Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $120,000 - $160,000
Job Description

We are seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our organization, you will play a critical role in ensuring the success of our customers and driving business growth.

You will be responsible for owning customer outcomes, leading onboarding and training, tracking and improving metrics, driving strategic adoption, enhancing retention and growth, building executive-level relationships, delivering value at every touchpoint, resolving operational blockers, and providing feedback insights.

In this role, you will have the opportunity to work with a diverse team of clinicians, inventors, builders, scientists, nurses, doctors, mathematicians, designers, and creatives to achieve ambitious goals and make a global impact.

Requirements