Mail Room and Archives Coordinator

1 day ago


Sydney, New South Wales, Australia beBeeMailRoom Full time $62,315 - $69,110
Job Opportunity: Mail Room and Archives Coordinator

This role presents a unique chance to collaborate with a multidisciplinary team in delivering exceptional customer experiences.

About the Team

The Customer Service Centre is comprised of several business units, including the Customer Contact Centre, Records Information, and Government Information (Public Access) (GIPA). This position forms part of this team, working closely with other units to deliver outstanding customer service.

About the Role

The Mail Room and Archives Coordinator will assist in mail room tasks, archival projects, and customer service. Key responsibilities include:

  • Actioning all mail counter enquiries, incoming, outgoing, and courier consignments
  • Enveloping and dispatching mail
  • Managing incoming mail using an electronic records management system
  • Processing file requests and actioning requests using microfilm, microfiche, and legacy systems

This role requires experience in records management, knowledge of electronic document management systems, and understanding of local government functions and records management. Excellent communication and customer service skills are essential for success in this position.



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