Mail Room Clerk

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

We are looking for a Mail Room Clerk / Facilities Officer for our Integrated Facility Management business line.

Role Purpose

The Mail Room Clerk reports to the Facilities Manager and is responsible for effectively and efficiently running the mail room by managing the overall mail and courier activity within offices.
- What this job involves
Manage incoming / outgoing mail and courier services.
Coordinate mail handling across all client ANZ offices and effectively liaise with the team.
Liaise with courier partners to maintain excellence of service delivery
Suggest ways to make mail processes and records more effective and efficient.
Present necessary data to manager about activity in the mail room.
Monitor and maintain mail consumables and stationary stock according to agreed par-stock levels.
Provide reception coverage and assistance if required and be familiar with basic Receptionist Role & Responsibilities.
Maintain frequent contact with key business partners and stay up-to-date with their departmental mail requirements.
Be familiar & adhere to Office Services internal procedures.
Handle and update allocated daily facilities maintenance requests
Support the wider JLL on-site team
Help meeting room setups and pack down
As front line employee, act as an ambassador of the Integrated Facilities Management program
Ensure accurate and detailed hand over is planned & passed on (for tasks for which being responsible), if absent from the business.
All other tasks and duties as required.

Please note there will be some heavy lifting/ manual handling involved in this role. You will also need to complete a pre-employment medical assessment prior to commencement.

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Exceptional client service and communication skills
Excellent interpersonal skills and ability to manage relationships with stakeholders
Excellent verbal & written communication
Proficient with the use of Microsoft Office tools
Problem solving
Fluency in English
Strong time management
Ability to handle multiple tasks and prioritize effectively
Proactive mindset with the ability to work under pressure and with limited supervision
Goal-oriented and focused on meeting performance targets
Ability to create a positive and enjoyable team environment

**What you can expect from us**:
You'll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and exc