Accommodation & Hospitality Manager - Maintenance Supervisor
4 days ago
We are seeking a strong leader with previous maintenance or engineering experience within a strata/MLR operation to oversee and complete all general maintenance in a timely and efficient manner.
This role involves developing and overseeing a preventative maintenance plan for the Property, revising where necessary and conducting regular checks on all operating equipment.
The successful candidate will also be responsible for coordinating, liaising with and supervising external contractors that provide a 24 hour service, to ensure all work activities are carried out.
Key Responsibilities• Oversee and complete all general maintenance in a timely and efficient manner
• Develop and oversee a preventative maintenance plan for the Property, revising where necessary
• Conduct regular checks on all operating equipment
• Coordinate, liaise with and supervise external contractors that provide a 24 hour service
• Implement procedures to assist in improving the efficiency of repairs and maintenance
• Provide leadership and direction to maintenance Team Members to ensure maintenance requests are actioned efficiently
• Conduct general inspections of the Property, recording the condition of property, plant and equipment and fixtures and fittings
• Ensure all chargeable and non-chargeable works are reported in Apollo or similar works tracker used at Property
• Monitor and maintain Department expenses (including wages), ensuring the Department is operating in a way that maximises profitability and within budgetary guidelines
• Record the costs of repairs done by maintenance personnel and contractors accurately
• Plan regular maintenance and up-keep of all equipment and keep accurate records
• Prioritise tasks according to urgency and importance
• Oversee waste management at the Property, ensuring waste is removed at acceptable intervals
• Ensure that maintenance stores are kept at the required par stock level
• Keep well informed regarding new trends, products and ideas that may benefit the operation
• Assist in the formulation and development and implementation of new standards and services as needed
• Participate in scheduled training and development provided by Accor to improve self and department standards
• Attend Departmental and Body Corporate meetings as required
• Compile reports as required
• Perform general public area cleaning duties, gardening duties and pool maintenance tasks as required
• Provide passionate and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Comply with all guest privacy and security procedures
• Be trusted to follow correct procedures for all lost property items
• Foster and encourage a culture of open communication with other Departments such as Housekeeping and Front Office
• Handle all amenities, chemicals and equipment according to specific instructions and Workplace Health & Safety standards
• Undertake special projects as directed
Qualifications and ExperienceWe are looking for a strong leader with previous maintenance or engineering experience within a strata/MLR operation.
A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous.
Availability to carry out emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems is also required.
Compensation and BenefitsThe annual base salary for this role is $73,359.00 - $85,000.00 (gross) based on qualifications and experience.
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