Maintenance Manager
1 week ago
Company Overview
Accor is a leading hospitality company with a global presence, operating over 5,000 hotels and 10,000 restaurants and bars across 110 countries. Our integrated hotel ecosystem offers a diverse range of brands, from luxury to economy, and exclusive lifestyle concepts.
Job Summary
We are seeking a strong leader with previous maintenance or engineering experience to join our team as an Accommodation & Hospitality Manager - Maintenance Manager. This role will oversee the maintenance department, ensuring timely and efficient completion of general maintenance tasks, developing and implementing preventative maintenance plans, and coordinating with external contractors.
Key Responsibilities
- Oversee and complete all general maintenance tasks in a timely and efficient manner
- Develop and implement a preventative maintenance plan for the property, revising as necessary and conducting regular checks on operating equipment
- Coordinate with and supervise external contractors to ensure all work activities are carried out
- Implement procedures to improve the efficiency of repairs and maintenance, maintaining acceptable costs and high standards
- Provide leadership and direction to maintenance team members to ensure maintenance requests are actioned efficiently
- Conduct general inspections of the property, recording the condition of property, plant, and equipment, and fixtures and fittings
- Ensure all chargeable and non-chargeable works are reported in the works tracker
- Monitor and maintain department expenses, ensuring the department operates within budgetary guidelines
- Record the costs of repairs done by maintenance personnel and contractors accurately
- Plan regular maintenance and upkeep of all equipment and keep accurate records
- Prioritize tasks according to urgency and importance
- Oversee waste management at the property, ensuring waste is removed at acceptable intervals
- Ensure maintenance stores are kept at the required par stock level, ordering stock as required and in a timely manner
- Keep informed about new trends, products, and ideas that may benefit the operation, assisting in the formulation and development of new standards and services as needed
- Participate in scheduled training and development provided by Accor to improve self and department standards
- Attend departmental and body corporate meetings as required
- Compile reports as required
- Perform general public area cleaning duties, gardening duties, and pool maintenance tasks as required
- Provide passionate and friendly service to external and internal guests at all times
- Assist guests with all enquiries and complaints, providing accurate information about property facilities and features
- Comply with all guest privacy and security procedures
- Be trusted to follow correct procedures for all lost property items
- Foster and encourage a culture of open communication with other departments to ensure requests are actioned appropriately with minimal disruption to guests
- Handle all amenities, chemicals, and equipment according to specific instructions and workplace health and safety standards
- Undertake special projects as directed
Requirements
- A strong leader with previous maintenance or engineering experience within a strata/MLR operation
- Strong administrative and computer skills, as well as exceptional stakeholder management and negotiation skills
- A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous
- Availability to carry out emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set, and/or failure of mechanical systems
Additional Information
Annual Base Salary: $73,359.00 - $85,000.00 (gross) based on qualifications and experience
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Mudgeeraba, Queensland, Australia Accor Full timeJob Title: Accommodation & Hospitality Manager - Maintenance ManagerAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range...
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