Accommodation & Hospitality Manager - Maintenance Director
2 months ago
Company Overview
Accor is a world leader in the hospitality industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hospitality ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces.
Job Summary
We are seeking a strong leader with previous maintenance or engineering experience within a strata/MLR operation to join our team as our next Accommodation & Hospitality Manager - Maintenance Manager. As a key member of our maintenance team, you will be responsible for overseeing and completing all general maintenance in a timely and efficient manner.
Key Responsibilities
- Maintenance Operations
- Develop and oversee a preventative maintenance plan for the property, revising where necessary and conducting regular checks on all operating equipment.
- Coordinate, liaise with and supervise external contractors that provide a 24-hour service, to ensure all work activities are carried out.
- Implement procedures to assist in improving the efficiency of repairs and maintenance to maintain acceptable costs and high standards.
- Leadership and Team Management
- Provide leadership and direction to maintenance team members to ensure maintenance requests are actioned efficiently.
- Conduct general inspections of the property, recording the condition of property, plant and equipment and fixtures and fittings.
- Financial Management
- Monitor and maintain department expenses (including wages), ensuring the department is operating in a way that maximizes profitability and within budgetary guidelines.
- Record the costs of repairs done by maintenance personnel and contractors accurately.
- Waste Management and Storekeeping
- Oversee waste management at the property, ensuring waste is removed at acceptable intervals.
- Ensure that maintenance stores are kept at the required par stock level. Order stock as required and in a timely manner, liaising with suppliers to negotiate rates.
- Professional Development
- Keep well-informed regarding new trends, products and ideas that may benefit the operation. Assist in the formulation and development and implementation of new standards and services as needed.
- Participate in scheduled training and development provided by Accor to improve self and department standards.
- Communication and Guest Service
- Provide passionate and friendly service to external and internal guests at all times.
- Assist guests with all enquiries and complaints and provide accurate information to guests about property facilities and features.
Requirements
- A strong leader with previous maintenance or engineering experience within a strata/MLR operation to take ownership of the maintenance department.
- Strong administrative and computer skills as well as exceptional stakeholder management and negotiation skills.
- A comprehensive financial understanding of managing a profitable operation, and familiarity with WHS legislation compliance would be advantageous.
- Availability to carry out emergency maintenance work outside of normal working hours, in the event of a full power failure, evacuation fire system re-set and/or failure of mechanical systems.
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Mudgeeraba, Queensland, Australia Accor Full timeCompany OverviewAccor is a world leader in the hospitality industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hospitality ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle...
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