Strategic Client Service Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeManagement Full time $80,000 - $120,000
Senior Account Manager Role

We are seeking a skilled and experienced Senior Account Manager to join our team. This role will be responsible for managing the transactional banking needs of a broad range of inbound clients, headquartered globally.

The successful candidate will have strong experience in the transactional banking Corporate sector, with a proven track record of delivering high-quality service and account management support to clients. They will also have excellent communication and interpersonal skills, with the ability to build and maintain collaborative working relationships with Relationship Managers, Solution Managers (Sales) and Business Partners.

This is an exciting opportunity for a client-focused professional to take on a senior role and make a real impact at our organization.

  • Manage the provision of high-quality service and account management support to clients.
  • Partner with the broader team to identify, develop and customise competitive services and solutions to meet client transactional banking needs.
  • Maintain regular contact with clients to ensure they are comfortable using our products and services, and that they are functioning to optimal levels.
  • Deliver positive outcomes to enquiries or challenges experienced by clients in the portfolio.
  • Ensure all internal and external risk metrics are met to protect both clients and our organization.

Benefits and Opportunities

As a Senior Account Manager with our organization, you can expect a range of benefits and opportunities, including:

  • Competitive remuneration package.
  • Ongoing training and professional development opportunities.
  • Access to tailored employee benefits, including market-leading subsidised private health cover, enhanced parental pay and support when returning to work.
  • Opportunities for career advancement and growth within the organization.

About Us

Our organization is a leading provider of global payments solutions, with a presence in over 60 countries. We are committed to helping clients achieve their business goals through innovative and effective payment solutions.

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