Customer Service Representative

1 week ago


Bundaberg city centre, Queensland, Australia Queensland Rail Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Attendant. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers on board our long-distance train services.

Key Responsibilities
  • Provide world-class customer service to passengers, ensuring their needs are met and exceeded.
  • Manage the storage, preparation, and cooking of food and beverage items, ensuring high standards of quality and hygiene.
  • Assist with general cleaning duties, including ensuring food hygiene practices are met and handling customer luggage.
  • Ensure the safety and well-being of our passengers by reporting any operational issues.
  • Cash and Eftpos handling, as well as kitchen and storeperson duties.
Requirements
  • Previous experience providing face-to-face customer service, with relevant tourism, transport, or hospitality industry experience highly advantageous.
  • Strong work ethic and willingness to go the extra mile.
  • Exceptional communication skills, coupled with a customer-focused attitude.
  • Ability to think on your feet and respond to unexpected situations.
  • Safety-conscious attitude and ability to undertake occasional heavy lifting (up to 20 kgs).
What We Offer
  • An annual salary of $64,500 + 12.75% super, with the potential to earn up to $100,000 + 12.75% super, including applicable allowances.
  • Opportunity to explore the beauty of regional Queensland on layovers.
  • Work within a supportive team environment with potential for career development and progression.
  • Employee Assistance Program providing holistic and contemporary health and wellbeing programs.
  • Two weeks of paid training upon commencement, split between Brisbane and Rockhampton, with additional on-the-job training.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application by [insert date]. We look forward to hearing from you.



  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    Customer Service RepresentativeAs a Customer Service Representative at Woolworths, you will play a vital role in delivering a differentiated offer to our customers through a team that advocates for the business.Our customers are at the heart of everything we do, and we're looking for someone who shares our passion for great customer service.Key...


  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they have a positive shopping experience.Key ResponsibilitiesProvide...


  • Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service and Administration Representative to join our team in Bundaberg.As a key member of our team, you will provide exceptional customer service to our growing department, ensuring that our customers receive accurate and timely information and support.Key ResponsibilitiesProvide effective...


  • Bundaberg city centre, Queensland, Australia PFD Food Services Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and/or enquiries, and performing administrative and general office tasks as required.Key...


  • Bundaberg city centre, Queensland, Australia PFD Food Services Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at PFD Food Services. As a key point of contact for our customers, you will be responsible for creating and maintaining excellent customer relationships, processing customer orders and/or enquiries, and performing administrative and general office tasks as required.Key...


  • Bundaberg city centre, Queensland, Australia Auswide Bank Full time

    About the RoleAuswide Bank is seeking a highly skilled and motivated individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and identifying opportunities to upsell our products.Key ResponsibilitiesManage a...


  • Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service and Administration Representative to join our team at Bradnam's Windows and Doors in Bundaberg.Key ResponsibilitiesProvide exceptional customer service to internal and external customers, ensuring a positive experience and resolving issues in a timely manner.Contribute to the daily...


  • Bundaberg city centre, Queensland, Australia Auswide Bank Full time

    About the RoleAuswide Bank is seeking a highly skilled and motivated individual to join our Customer Care Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage large volumes of inbound and outbound calls in a timely and...


  • Bundaberg city centre, Queensland, Australia Dusk Full time

    Unlock Your Potential as a Christmas Casual Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences and creating a warm atmosphere? Do you have a knack for bringing homeware dreams to life? We're seeking a talented individual to join our Dusk team as a Christmas Casual Customer Service Representative in one of our...


  • Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service and Administration Representative to join our team at Bradnam's Windows and Doors in Bundaberg.As a key member of our team, you will provide exceptional customer service to our growing department, ensuring that our customers receive accurate and timely responses to their...


  • Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service and Administration Representative to join our team at Bradnam's Windows and Doors in Bundaberg.As a key member of our team, you will provide exceptional customer service to our growing department, ensuring that our customers receive accurate and timely responses to their...


  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring they have a positive shopping experience.Key ResponsibilitiesProvide...


  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in a fast-paced retail environment.Key ResponsibilitiesProvide excellent customer...


  • Bundaberg city centre, Queensland, Australia Matrix Steel Full time

    Customer Service Officer RoleMatrix Steel is a national leader in the manufacture and installation of building and home improvement materials, with a strong presence in QLD and NSW.This is a permanent full-time opportunity working Monday to Friday, with a focus on building relationships and providing excellent customer service.Key Responsibilities:Develop...


  • Bundaberg city centre, Queensland, Australia Auswide Bank Full time

    About the RoleAuswide Bank is seeking a highly motivated and customer-focused individual to join our team as a Customer Banking Specialist. As a key member of our team, you will play a vital role in developing and maintaining strong relationships with our customers, ensuring their financial needs are met and exceeded.Key ResponsibilitiesCustomer Service:...


  • Bundaberg city centre, Queensland, Australia Auswide Bank Full time

    About the RoleAuswide Bank is seeking a skilled Customer Care Consultant to join our team. As a key member of our Customer Care Team, you will be responsible for managing inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesManage large volumes of calls...


  • Bundaberg city centre, Queensland, Australia Auswide Bank Full time

    About the RoleAuswide Bank is seeking a highly skilled and motivated Customer Care Consultant to join our team. As a key member of our Customer Care Team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their needs are met.Key ResponsibilitiesManage a high volume of customer inquiries and...


  • Bundaberg city centre, Queensland, Australia Matrix Steel Full time

    Customer Service OfficerMatrix Steel is a leading manufacturer and installer of building and home improvement materials with a strong presence in QLD and NSW. We are seeking a highly motivated and customer-focused individual to join our Bundaberg team as a Customer Service Officer.Key Responsibilities:Develop and maintain strong relationships with builders...


  • Bundaberg city centre, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Fresh Service Team Member. As a key member of our deli team, you will be responsible for delivering exceptional customer service and ensuring a consistent and fresh customer experience.Key ResponsibilitiesHandle and maintain a wide range of fresh products,...


  • Bundaberg city centre, Queensland, Australia Matrix Steel Full time

    Customer Service OfficerMatrix Steel is a leading manufacturer and installer of building and home improvement materials with a strong presence in QLD and NSW. We are seeking a highly motivated and customer-focused individual to join our Bundaberg team as a Customer Service Officer.Key Responsibilities:Establish and maintain strong relationships with builders...