Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Attendant. As a key member of our team, you will be responsible for providing exceptional customer service to our passengers on board our long-distance train services.
Key Responsibilities- Provide world-class customer service to passengers, ensuring their needs are met and exceeded.
- Manage the storage, preparation, and cooking of food and beverage items, ensuring high standards of quality and hygiene.
- Assist with general cleaning duties, including ensuring food hygiene practices are met and handling customer luggage.
- Ensure the safety and well-being of our passengers by reporting any operational issues.
- Cash and Eftpos handling, as well as kitchen and storeperson duties.
- Previous experience providing face-to-face customer service, with relevant tourism, transport, or hospitality industry experience highly advantageous.
- Strong work ethic and willingness to go the extra mile.
- Exceptional communication skills, coupled with a customer-focused attitude.
- Ability to think on your feet and respond to unexpected situations.
- Safety-conscious attitude and ability to undertake occasional heavy lifting (up to 20 kgs).
- An annual salary of $64,500 + 12.75% super, with the potential to earn up to $100,000 + 12.75% super, including applicable allowances.
- Opportunity to explore the beauty of regional Queensland on layovers.
- Work within a supportive team environment with potential for career development and progression.
- Employee Assistance Program providing holistic and contemporary health and wellbeing programs.
- Two weeks of paid training upon commencement, split between Brisbane and Rockhampton, with additional on-the-job training.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application by [insert date]. We look forward to hearing from you.
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Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service and Administration Representative to join our team at Bradnam's Windows and Doors in Bundaberg.As a key member of our team, you will provide exceptional customer service to our growing department, ensuring that our customers receive accurate and timely responses to their...
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