Ticketing Operations Specialist

1 week ago

Sydney, New South Wales, Australia beBeeItEvent Full time $90,000 - $120,000
IT Events Administrator

Deliver seamless IT operations at Ticketek events, ensuring thousands of fans stay connected to unforgettable experiences.

 

Job Description

As an IT Events Administrator, you will be responsible for providing best-in-class on-site IT support at Ticketek events. You will install points of sale (PCs, BOCA printers, EFTPOS) at venues, client sites, and temporary events, administer and maintain ticketing IT infrastructure and access control systems at client venues, coordinate installation, support, and maintenance of IT equipment such as servers, switches, WAPs, schedule and perform preventive maintenance on equipment and infrastructure, document network and device configuration changes in diagrams or databases, respond to support calls and record fault resolution details in the service desk system.

 

Required Skills and Qualifications
  • At least 3 years' experience in Windows Desktop administration or similar technician/support roles
  • Ability to manage pressure situations effectively
  • Strong technical query resolution skills and knowing when to escalate
  • Proactive approach in ticketing and problem-solving platforms
  • Experience working in live event environments
  • Excellent verbal and written communication skills
  • Strong time management and organizational skills with the ability to prioritize
  • Current full Australian driver's license

 

Benefits
  • Complimentary event tickets
  • Birthday and volunteering leave
  • Wellbeing discounts & flu vaccinations
  • Paid parental leave & Employee Assistance Program
  • Global rewards and recognition
  • Learning, development, and career pathways
  • A diverse, inclusive, and passionate team

 

Others

Work outside of business hours and on weekends is required. Ability to lift/carry more than 5kg occasionally. Extended periods on your feet at events. Some local and regional travel for installations and support.

  • Ticketing Operations Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeOperations Full time $99,937 - $110,270

    Ticketing Operations Specialist RoleKey to our success is a team of dedicated professionals who oversee the day-to-day ticketing systems administration, operations and customer management services. The Ticketing Operations Specialist will be responsible for leading this team to deliver exceptional results.Key Responsibilities:Oversee the efficient delivery...

  • Ticketing Operations Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeTicketing Full time $99,937 - $110,270

    Ticketing Operations SpecialistWe are seeking an experienced professional to oversee the management of our ticketing systems, ensuring seamless customer experience and operational efficiency.Key Responsibilities:Manage a team of frontline ticketing staff to deliver day-to-day ticketing operations and customer services.Collaborate with cross-functional teams,...

  • Ticketing Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia beBeeTicketing Part time $72,000 - $84,000

    Ticketing AssistantOur ideal candidate will possess a strong understanding of box office operations and a customer-centric mindset.Support the management team with administrative tasks related to ticket sales.Coordinate event setup and Opening Night ticketing requirements, ensuring seamless execution.Develop standard operating procedures for ticketing...

  • Ticketing Operations Specialist

    9 hours ago

    Sydney, New South Wales, Australia beBeeCoordination Full time $62,400 - $91,200

    Job Description:As a key member of the operations team, you will play a vital role in coordinating ticketing services for various events at Accor Stadium and CommBank Stadium.Our goal is to deliver exceptional customer experiences through seamless ticketing processes, ensuring that our customers receive top-notch service from start to finish.Key...

  • ticketing & merchandising specialist

    7 days ago

    Sydney, New South Wales, Australia Merlin Entertainments Full time $90,000 - $120,000 per year

    Ticketing & Merchandising Specialist Location Name Gateway Attractions ANZ Job Locations AU-Sydney Job ID Employment Type Salaried Offer/Contract Type No End Date Location (Country-State-City AU-Sydney What you'll bring to the team A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we...

  • Ticketing Operations Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeOperations Full time $99,937 - $110,270

    Ticketing Operations SupervisorThe Ticketing Operations Supervisor plays a pivotal role in delivering top-notch ticketing services and customer management expertise. They oversee a team of frontline ticketing staff, collaborating closely with cross-functional teams to ensure seamless day-to-day operations.

  • Ticketing & Merchandising Specialist

    3 days ago

    Sydney, New South Wales, Australia Gateway Attractions Full time

    What you'll bring to the team:Looking for a role with a difference? Would you like to work for one of the leading global companies in visitor entertainment?We currently have a fantastic opportunity to join our team as a Ticketing & Merchandising Specialist for our APAC region. This role will be based from our Sydney office in Darling Harbour.**About the...

  • Ticketing Operations Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeOperational Full time $99,337 - $110,270

    Job Opportunity: Ticketing Services CoordinatorThe Ticketing Services Coordinator plays a pivotal role in ensuring seamless delivery of ticketing operations, customer management services and day-to-day systems administration.Key Responsibilities:Manage the operational aspect of our ticketing system.Lead a team of frontline ticketing staff to provide...

  • Ticketing Operations Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeTicketing Full time $99,937 - $110,270

    Job DescriptionThe Ticketing Services Coordinator is a key role within our organization, responsible for overseeing the day-to-day operations of our ticketing systems. This includes supervising a team of frontline ticketing staff to ensure seamless customer management services.The role requires collaboration with various teams, including marketing, digital,...

  • Ticketing Operations Manager

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $99,937 - $110,270

    The role of a Ticketing Services Coordinator is crucial to the success of our organisation. They oversee a team of frontline ticketing staff to administer day-to-day ticketing systems, operations and customer management services.This position works closely with various teams including marketing, digital and technology teams to support high-quality ticketing...