Digital Experience Designer

1 month ago


Melbourne, Victoria, Australia MLC Life Insurance Full time
Unlock a Career in Digital Experience

At MLC Life Insurance, we're shaping the future of customer experience through innovative digital solutions. As a Member Experience & Engagement Manager, you'll play a key role in designing and developing intuitive products and experiences that delight our members and partners.

About the Role

As a senior member of our Digital & CX team, you'll lead and contribute to strategic projects, ensuring seamless customer experiences across the lifecycle. Your expertise in UX design, human-centred design, and CX principles will drive business growth and transformation.

Key Responsibilities
  • Design and develop digital experiences that meet customer needs and exceed expectations
  • Lead workshops to uncover problems and provide design directions
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Apply CX design principles to reshape business operations
  • Develop and use Behavioural Economics to enhance customer journeys
About You

We're looking for a seasoned professional with a strong background in customer experience design, team leadership, and enterprise design capabilities. You'll bring a minimum of 7 years of experience in customer experience design, along with practical knowledge in a relevant function, industry, or area of business.

What We Offer

At MLC Life Insurance, we value our employees' growth and development. We offer a supportive, inclusive, and flexible team culture, hybrid working arrangements, and opportunities for career advancement across our business units and teams. Join us in shaping the future of customer experience and making a genuine difference in our customers' lives.



  • Melbourne, Victoria, Australia AusNet Services Full time

    About the RoleAusNet Services is seeking a skilled Digital Experience Designer to join our Customer Experience team. As a key member of our team, you will be responsible for leading the design of digital experiences that meet the needs of our customers.Key ResponsibilitiesLead the design of digital experiences that meet the needs of our customersWork with...


  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    AusNet Services Ltd is seeking a skilled Digital Experience Designer to join our Customer Experience team. As a key member of our team, you will be responsible for leading the design of digital experiences that meet the needs of our customers.Key Responsibilities:Contribute to the delivery of our Customer Roadmap by improving user experiences across our...


  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    About this roleAusNet Services Ltd is looking for a highly skilled Digital Experience Designer to join their Customer Experience team. This is a unique opportunity to work on high-impact projects and contribute to the delivery of the Customer Roadmap through ongoing improvement of user experiences across our digital platforms.Key responsibilitiesLead the...


  • Melbourne, Victoria, Australia AusNet Services Full time

    About the RoleAusNet Services is seeking a skilled User Experience Designer to join our Customer Experience team. As a key member of our team, you will be responsible for leading the design of digital experiences that meet the needs of our customers.Key ResponsibilitiesContribute to the delivery of our Customer Roadmap by improving user experiences across...


  • Melbourne, Victoria, Australia Tabcorp Full time

    At Tabcorp, we're committed to delivering innovative products that create excitement through amazing people, unmatched experiences, and strong relationships.We're breaking new horizons with our industry-leading products and services, and we need talented individuals who can craft engaging user experiences for our customers.As a Digital Experience Designer,...


  • Melbourne, Victoria, Australia Woolworths Group Full time

    Unlocking the Power of User ExperienceWe're seeking a skilled User-Centered Interaction Designer to join our team at Woolworths Group. As a key contributor to our digital transformation journey, you will play a pivotal role in crafting exceptional user experiences that drive business growth and customer satisfaction.Key Responsibilities:Collaborate with...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the RoleThe RMIT University Library is seeking an experienced Digital Learning Experience Designer to join their team. This fixed-term position will play a crucial role in supporting educational programs and ensuring best practices in digital learning.As a key member of the Digital Learning Team, you will work collaboratively with curriculum and...


  • Melbourne, Victoria, Australia Allens Operations Pty Ltd Full time

    About the RoleWe are seeking an exceptional Digital CX and Design Manager to join our Digital, Design and Data team in Sydney or Melbourne.As a key member of our team, you will oversee an end-to-end design and digital production process, leading a team of specialists to deliver high-quality digital experiences for our clients. Your role will involve...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the RoleThe Learning Experience Designer will work with a team of curriculum and digital learning resource specialists to implement key initiatives within the RMIT Library Digital Learning Team (DLT). This team is responsible for developing and managing extensible, open, cross-curricular digital resources that suit multiple contexts and audiences.Key...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the RoleThe RMIT University Library is seeking an experienced Digital Learning Experience Designer to join its team. This exciting opportunity will enable you to work closely with curriculum and digital learning resource specialists to implement key initiatives within the Digital Learning Team (DLT). As a Digital Learning Experience Designer, you will...


  • Melbourne, Victoria, Australia Information & Communication Technology | Web Development & Production Full time

    Milestone IT is a leading provider of Information & Communication Technology and Web Development & Production services. We are working with a national business that is partnering with top-tier suppliers and nurturing private-label brands.Your role will be to design and develop visually stunning and user-friendly landing pages that meet the needs of our...


  • Melbourne, Victoria, Australia The Good Guys Full time

    About The Role">The Good Guys is undergoing a digital transformation project, and we're seeking a talented UI/UX Designer to join our team. As a key member of the project team, you'll play a crucial role in shaping the digital experience for our website.Responsibilities:Develop user-centred design solutions to enhance the customer experience.Collaborate with...


  • Melbourne, Victoria, Australia RMIT University Full time

    About the RoleThe Digital Learning Experience Designer will be part of a dynamic team that implements key initiatives within the RMIT Library Digital Learning Team. This team is responsible for developing and managing extensible digital resources, creating pedagogically sound content, and future-proofing digital learning environments.The successful candidate...


  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    AusNet Services Ltd is seeking a talented User Experience Designer to join our Customer Experience team.The ideal candidate will have a strong background in UX design, with experience in creating user-centered designs for digital products. They will be responsible for leading the design of digital experiences, working with stakeholders to define, analyze,...


  • Melbourne, Victoria, Australia T2 Tea Full time

    Role OverviewWe are seeking a highly skilled Senior Digital Designer to join our passionate team at T2 Tea. As a key member of our studio, you will be responsible for delivering exceptional brand experiences across our digital touchpoints globally.About the RoleThis role is accountable for the brand experience across T2's digital touchpoints globally, with a...


  • Melbourne, Victoria, Australia Six Degrees Executive Full time

    About UsSix Degrees Executive is a renowned recruitment agency dedicated to connecting top talent with leading organisations in the health and wellness sector. We specialise in placing experienced professionals in innovative companies that share our passion for improving lives through holistic solutions.We are currently seeking a highly skilled Product...


  • Melbourne, Victoria, Australia The Good Guys Full time

    About UsThe Good Guys is a leading Australian retailer with a strong presence in the electrical and appliance market.We have over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.Our mission is to help families live better for less, and we're driven by our purpose to make a positive...


  • Melbourne, Victoria, Australia Jetstar Airways Pty Ltd Full time

    Job OverviewWe are seeking an experienced Digital Experience Designer to join our team at Jetstar Airways Pty Ltd. This is a unique opportunity to work in a dynamic and fast-paced environment, driving innovation and excellence in digital experience design.


  • Melbourne, Victoria, Australia KPMG Full time

    KPMG Futures, a specialist team at KPMG, is seeking an experienced Digital Experience Designer to join our AI Labs team. As part of this role, you will play a key part in supporting the Lead Experience Designer in translating business requirements into high-quality digital experiences.This exciting opportunity involves creating and managing design systems,...


  • Melbourne, Victoria, Australia T2 Tea Full time

    About the RoleThis is a key opportunity for a creative digital design professional to join T2 Tea's global team and drive the brand experience across digital touchpoints worldwide.Key ResponsibilitiesDevelop and execute optimised design solutions for T2's website, email communications, in-store digital screens, digital advertising, and social media...