Senior Digital Experience Designer
4 days ago
About The Role
">The Good Guys is undergoing a digital transformation project, and we're seeking a talented UI/UX Designer to join our team. As a key member of the project team, you'll play a crucial role in shaping the digital experience for our website.
Responsibilities:
- Develop user-centred design solutions to enhance the customer experience.
- Collaborate with IT, Developers, and Testers to improve the brand experience online for customers.
- Analyse user feedback and activity to iterate on the user experience.
- Conduct customer journey mapping and usability testing to ensure a seamless experience.
- Work with the Customer Insights and Digital Optimisation Team to develop measurement frameworks and data collection mapping.
- Participate in competitor and customer analysis to drive sales growth.
- Lead AB/multivariant testing to refine the live customer experience.
About You
- A relevant tertiary qualification and previous experience in Marketing, Communications, or IT.
- Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
- Strong visual communication skills and technical expertise in Figma.
- Knowledge of web standards, accessibility, and usability.
- Effective communication skills to articulate design decisions and collaborate with business and technical teams.
Benefits
- Supportive, transparent, and inclusive team culture.
- Generous team member discounts across The Good Guys and JB Hi-Fi.
- Ongoing training and development opportunities.
- Long-term career opportunities across the broader JB Hi-Fi/The Good Guys group.
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