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Supervisor - Retail Operations

2 months ago

City Of Knox, Australia JD Sports Australia & New Zealand Full time

About JD Sports Australia & New Zealand

JD Sports is a leading global sports fashion retailer with a strong presence in Australia and New Zealand. We are passionate about delivering an exceptional customer experience and providing a dynamic work environment for our team members.

The Role

We are seeking a highly motivated and experienced Supervisor to join our team in a retail store. As a Supervisor, you will play a key role in leading a team of sales associates and providing exceptional customer service to our customers.

Key Responsibilities

  • Lead a team of sales associates to deliver exceptional customer service and achieve sales targets
  • Manage the day-to-day operations of the store, including visual merchandising, stock management, and inventory control
  • Coach and develop team members to improve their skills and performance
  • Work closely with the store management team to achieve business objectives and improve store performance
  • Maintain a high level of customer satisfaction and loyalty

Requirements

  • Minimum 2 years of experience in a retail or customer-facing role
  • Proven leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and rewarding work environment with a passionate team