Team Manager Position

3 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $65,000 - $80,000

Lead and Grow with Our Team

You will have the opportunity to lead a growing team within a business on a growth trajectory. This is an opportunity to grow into a leadership role and have direct access to senior leadership as part of your career growth journey.

About the Opportunity

Our company offers end-to-end claims management solutions to insurers and self-insured clients throughout Australia and globally. Our people and customers are at the heart of everything we do.

Key Responsibilities

  • Lead a team of claim handlers in all aspects of claim handling by providing technical advice in personal injury and property liability claims with some exposure to financial line claims.
  • Identify opportunities and support the team to exceed service level expectations, key performance indicators, and regulatory requirements.
  • Manage workflow and resources.
  • Participate in claim reviews and performance meetings with clients to discuss claim strategies, risks, and outcomes.

The team will be focused on managing claims throughout most jurisdictions in Australia and with some international claims from claim acknowledgement through to settlement in accordance with policies and procedures. The goal is to achieve the most cost-effective and timely outcomes.

About You

You will be an experienced liability claims professional (ideally with exposure to financial line claims) with a proven track record of working with personal injury and property liability claims within various Australian jurisdictions. You will have led a team of claims professionals with the ability to coach and mentor others.

You will also have:

  • A strategic and solution-focused approach to delivering high-quality outcomes for clients and teams.
  • The ability to motivate, empower, and engage team members.
  • An environment where process/procedural improvement is fostered and change is accepted as part of the team philosophy.
  • Strong oral and written communication skills, with the ability to explain information confidently, liaise with external experts, and engage in negotiations for mutual benefit.

Requirements

  • Strong technical experience in third-party liability claims with at least 3 years' experience as a Senior Claims Professional or within a leadership role managing personal injury and property liability claims.
  • Experience in financial line claims such as professional indemnity claims and employment practices liability claims (desired).
  • Understanding and experience with application of various applicable State-based legislation and regulation.

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