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Sales and Customer Satisfaction Manager
3 weeks ago
As a key ambassador for the brand, you will be responsible for driving sales and customer satisfaction through effective store operations and leadership.
Key Responsibilities- Use data and reports to identify insights and make informed decisions for business and customers.
- Coach and provide regular feedback to team members on understanding products and delivering exceptional customer experiences.
- Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.
- Attract, engage and retain talent, building team capability and succession planning.
- Maintain a safe work environment and promote wellbeing.
- Build and maintain customer relationships by delivering exceptional customer service.
- A genuine desire to align with company values.
- Demonstrates a passion for fashion with a professional personal presentation.
- Strong leadership skills in delivering exceptional customer and team experiences.
- Ability to manage performance, productivity, training and development of a team.
