
Customer Satisfaction Specialist
2 weeks ago
We are seeking experienced Zone Leaders to drive customer satisfaction and team performance in a dynamic retail environment.
- Key Responsibilities:
- Collaborate with management teams to deliver exceptional customer experiences and achieve business goals.
- Lead from the front, fostering strong communication and team development to drive success.
- Engage and motivate teams to meet key performance indicators (KPIs) and uphold organisational values.
- Requirements:
- A proven track record of leading large retail teams successfully.
- A passion for delivering exceptional customer service and creating memorable moments.
- Confidence in coaching and providing constructive feedback to team members.
- Sustainability Commitments:
- We are dedicated to environmental and social responsibility through our sustainability program.
- We support social change via our philanthropic initiatives, backing organisations that empower women through education, health, safety, and economic opportunities.
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