
Property Claims Specialist
6 days ago
We are seeking a Claims Professional who will proactively manage claims end-to-end, analysing policy terms and applying sound judgement.
- Effective communication with assessors, builders, brokers, and strata managers is crucial to resolve claims efficiently.
- The ability to navigate escalations and high-value decisions with care, considering all relevant factors, is essential.
- Selecting and coordinating service providers - working with assessors, builders, legal experts, and more to achieve optimal outcomes - requires strong organisational skills.
- Identifying opportunities for continuous improvement to enhance claims processing and customer satisfaction is critical.
You're an experienced insurance professional with a strong foundation in claims management, problem-solving, and communication skills.
- Prior experience managing property claims or loss adjusting is highly valued.
- Strata experience would be beneficial but not essential.
- Clear, professional, and empathetic communication skills are essential for building trust with customers.
- A curious mindset and drive for continuous improvement are key attributes for success in this role.
- Strong attention to detail and ability to make sound decisions under pressure are critical.
- Australian work rights are required.
- Flexibility: we offer flexible working arrangements.
- Growth & Learning: access to learning pathways and individual development plans tailored to your goals.
- Leave Benefits: option to purchase extra leave and paid parental leave with superannuation.
- Financial Safeguards: salary continuance insurance and salary-sacrifice options are available.
- Wellbeing: employee assistance program (EAP) accessible to support overall wellbeing.
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