Experienced Property Claims Specialist Wanted

7 days ago


Perth, Western Australia beBeeProperty Full time $100,000 - $130,000
Job Description

We are seeking an experienced Claims Specialist to manage end-to-end claims, preferably in Property Claims. The successful candidate will provide superior claims service, determine proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases.

About the Role:

This is a solution-focused position that requires providing exceptional customer experience at every point of contact. Self-motivated individuals with excellent organisational skills are highly regarded.

About You:

We are looking for someone with previous experience as a Property Claims Officer or in a similar insurance background. Strong customer service skills, with the ability to build rapport over the phone and handle varying customer expectations and demands, are essential. A highly empathetic approach to dealing with customers is also required.

About Our Company:

We pride ourselves on being a friendly workplace where people are down-to-earth, passionate and kind.

Key Responsibilities:

  • Providing delivery of superior claims service
  • Determining proper policy coverage to conclude, investigate, evaluate and negotiate assigned cases
  • Managing Property Claims

Requirements:

  • Case Management
  • Claims Settlement
  • Collaboration Tools
  • Communication
  • Critical Thinking
  • Customer Service
  • Data Privacy
  • Detail-Oriented
  • Insurance Policies
  • Intentional Collaboration
  • Managing Performance
  • Prioritization
  • Problem Solving
  • Risk Assessments
  • Standards Compliance

Benefits:

  • Hybrid Working
  • Wellbeing Program
  • Flexible Leave
  • Income Protection Insurance
  • Reimbursed Death and Total Permanent Disability Insurance Premiums
  • Discounts on Insurance Products


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