Club Operations Manager

5 days ago


Australia Collective Wellness Group Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as a Club Manager at Collective Wellness Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our fitness center, ensuring a high level of customer satisfaction, and driving business growth.

Key Responsibilities
  • Membership Sales and Retention: Drive membership sales and achieve sales targets by providing exceptional customer service, promoting our services, and building strong relationships with our members.
  • Club Operations: Ensure the club is clean, safe, and operating efficiently day-to-day, maintaining high standards of hygiene and maintenance.
  • Team Leadership: Lead and motivate our team members to achieve their best, providing ongoing support and training to ensure they have the skills and knowledge to excel in their roles.
  • Marketing and Promotion: Develop and implement effective marketing and advertising campaigns to promote our services and attract new members.
  • Community Engagement: Build strong relationships with our local community, promoting our services and partnering with local businesses to drive growth and engagement.
Requirements
  • Experience: Proven experience in a sales or customer service role, with a strong track record of achieving sales targets and driving business growth.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Business Acumen: Strong business acumen, with a solid understanding of targets, KPIs, and lead generation.
  • Qualifications: Certificate III or IV in Fitness (highly desirable), First Aid/CPR certificate, Working with Children (Blue Card), and Police Check Certificate.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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