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Resort Operations Manager

2 months ago

Australia Travel + Leisure Co. Full time
Lead the Way in Alpine Resort Management

We're seeking a seasoned Resort Manager to spearhead our Alpine team at Club Wyndham Dinner Plain. As a key member of our leadership team, you'll be responsible for driving exceptional guest experiences and achieving financial objectives.

Your Key Responsibilities
  • Develop and implement strategic plans to enhance resort operations and guest satisfaction.
  • Lead a high-performing team, fostering a culture of excellence and innovation.
  • Collaborate with departments to drive business growth and improve operational efficiency.
  • Evaluate guest feedback and trends to inform continuous improvement initiatives.
  • Manage budgets and financial performance, ensuring alignment with company goals.
  • Build and maintain strong relationships with guests, staff, and the local community.
What We're Looking For
  • Proven experience in resort management, with a strong understanding of rooms division and food and beverage operations.
  • Extensive knowledge of property management systems, POS, and channel management.
  • Excellent leadership and communication skills, with a passion for driving results and improving processes.
Why Work with Us
  • A competitive salary package, including accommodation, utilities, and on-shift meals.
  • The opportunity to live and work in one of Australia's most desirable locations, Mt Hotham Alpine Region.
  • Discounted hotel stays and subsidised private health cover.
  • Employment opportunities for your partner.

We're an equal opportunity employer, committed to creating an inclusive environment where our associates can thrive. If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply.