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Customer Service Representative

2 months ago

Sydney, New South Wales, Australia Kennedy Reid Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Kennedy Reid. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities

  • Answering inbound calls relating to travel insurance policies
  • Providing further information on policies
  • Booking travel insurance for customers on our system
  • Administration and ad hoc additional duties

Requirements

  • Excellent customer service skills
  • Experience in insurance or financial services preferred but not essential
  • Excellent communication and negotiation skills
  • Call Centre experience ideal but not essential
  • Administration experience

About Us

Kennedy Reid is a well-established and reputable insurance provider. We offer a dynamic and supportive work environment, with opportunities for professional development and growth.