Customer Service Professional
4 weeks ago
At Youi, we're growing rapidly and need driven individuals to deliver exceptional customer service. As a Customer Services Advisor, you'll be the face of our customer-centric approach, ensuring customers receive outstanding support.
The Role:
You'll provide personalised insurance policies that fit unique customer requirements, listening to their needs and offering tailored solutions. Each day brings new challenges and exciting opportunities, making your journey with Youi engaging and rewarding.
Responsibilities:
- Amend existing policies to meet customer needs
- Promote the benefits of our products and services to current and new customers
- Actively listen and tailor policies to meet individual customer requirements
- Work towards sales and performance targets in a dynamic sales-focused environment
A Bit About You:
We're looking for go-getters who bring their best every day. Whether you're an experienced customer service professional or new to the game, we want to hear from you. Don't worry if you don't check every box – enthusiasm and a can-do attitude go a long way here.
- Passionate about delivering exceptional customer experiences
- Outstanding communication skills
- Driven to succeed in a sales-focused role
- Adaptable and eager to learn
- Confident and positive attitude
What Will You Get in Return?
- An estimated annual salary of AU$ 65,000 - AU$ 80,000, plus a comprehensive benefits package
- Paid induction training and ongoing career development opportunities
- Onsite amenities including a barber, brow bar, and massage therapist
- Access to a games room and free use of the Youi bicycle fleet
- Participation in regular fitness classes and wellness programs
- Discounted insurance products and a great work-life balance
- Casual dress code and a dynamic, innovative work environment
Why Youi?
We balance professionalism with a healthy dose of fun. We take our business seriously but not ourselves. Join us at our state-of-the-art Sunshine Coast HQ and experience a workplace where authenticity and diversity are celebrated, and innovation is encouraged. Come be a part of our success story – apply now
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