Customer Service Associate

2 weeks ago


Sunshine Coast, Australia Smiggle Full time

About Smiggle

We are seeking a bright and enthusiastic Part Time Customer Service Associate to join our team at the Kawana store. As a valued member, you will be responsible for delivering exceptional customer experiences, maximizing sales, and contributing to a positive store environment.

Key Responsibilities:
- Deliver outstanding customer service, ensuring every interaction is personalized and exceeds expectations.
- Work collaboratively with colleagues to achieve sales targets and support visual merchandising efforts.
- Maintain accurate cash handling procedures and adhere to loss prevention guidelines.
- Stay up-to-date on product knowledge and promote Smiggle's unique brand identity.

What We Offer:
- Competitive hourly rate of $22-$25 per hour (based on experience).
- Comprehensive training program to enhance your skills and knowledge.
- Opportunities for career growth and development within the company.
- Employee discount on Smiggle products.
- A dynamic and supportive work environment.

About You:
- You possess excellent communication and interpersonal skills, able to build strong relationships with customers and colleagues alike.
- You are confident in approaching and engaging with customers, with a passion for delivering exceptional service.
- You are flexible and able to work varied shifts, including weekends and public holidays.
- You have basic computer skills and proficiency in Microsoft Office applications.

Benefits:
- Paid annual leave and sick leave entitlements.
- Access to employee assistance programs and mental health resources.
- Opportunities for professional development and skill enhancement.

How to Apply:
Submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

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