Regional Service Sales Manager

2 weeks ago

Brisbane, Queensland, Australia Dormakaba Australia Pty Ltd Full time

We are at the heart of every place that matters.

As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places.

Our work is important. You are important.

We provide our people with the tools to shape their careers for growth.

With around 16,000 employees worldwide, every team member contributes to our mission and can make a positive difference.

By working as one global team, we continue growing the business, growing together, and growing ourselves.

Bold your career with us

Dorma Hüppe is part of the dormakaba Group and makes up the Movable Walls business.

We are the leading providers of high-quality moveable partition systems for locations not limited to hotels, convention centres, office buildings, showrooms, banks, hospitals, schools and universities.

We provide our customers around the world with intelligent solutions for efficient room management.

This opens the door to your future: our opportunity

We have an exciting opportunity for a driven sales professional to join our Coorparoo office as the Regional Service Sales Manager for Queensland and the Northern Territory.

In this role, you will lead and coordinate service sales activities, focusing on selling maintenance, refurbishments, repairs, and corrective services for specialized equipment.

Your role will be crucial in driving sales growth by developing and maintaining strong client relationships, identifying new business opportunities, and ensuring the smooth operation of our service functions.

You'll also play a key role in preparing quotations, managing service contracts, and delivering exceptional customer service.

Main Responsibilities
  • Develop and execute a comprehensive sales plan to meet revenue and profit targets.
  • Conduct client and site visits to generate leads, close sales, and manage ongoing service contracts.
  • Oversee the scheduling of service tasks, ensuring timely and efficient follow-up.
  • Maintain accurate service data using Salesforce and other relevant sales tools.
  • Efficiently manage parts and consumable stocks, ensuring timely service delivery.
  • Provide monthly sales forecast reports and maintain high levels of customer satisfaction.
  • Actively resolve customer inquiries and escalate any service issues when necessary.
About You

Sales-driven: A proven track record in service sales or a related field, with the ability to generate and close deals.

Technically minded with an understanding of mechanical systems (experience with moving parts and moveable walls is a plus).

Strong computing skills and proficiency with CRM tools like Salesforce.

Excellent communication and interpersonal skills to build strong client relationships.

Self-motivated, with the ability to work independently, prioritize tasks, and manage workload efficiently.

A fulfilling workplace

We offer a hybrid role with flexible working arrangements.

You will also have access to discounted Health Insurance.

Prioritize wellbeing with our peer-to-peer recognition via 'AAA' Nominations and awards.

Engage with our wellbeing committee, focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities.

Empower your wellness with our WhereFit membership, accessing discounts for gym memberships, apparel, and more.

An estimated salary of AU$85,000 - AU$105,000 per annum

(dependent on experience)

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