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Restaurant Operations Manager

1 month ago

Dandenong, Victoria, Australia Taco Bell Australia Full time

About Us

Taco Bell Australia is a leading fast-food chain with a presence in thousands of restaurants worldwide. We are passionate about serving high-quality, craveable food and providing an exceptional customer experience.

We have an exciting opportunity for a Restaurant Operations Manager to join our team in Dandenong South. As a key member of our management team, you will play a critical role in ensuring the smooth operation of our restaurant, driving sales growth, and delivering outstanding results.

Job Summary

The successful candidate will be responsible for managing daily restaurant operations, including staffing, inventory management, and customer service. You will also be responsible for achieving sales targets, maintaining high standards of quality and cleanliness, and leading a high-performing team.

About the Role

  • Lead a High-Performing Team: Manage and develop a team of staff members to achieve business objectives and provide excellent customer service.
  • Operational Excellence: Ensure efficient and effective restaurant operations, including inventory management, scheduling, and employee development.
  • Sales Growth: Drive sales growth through effective marketing and promotional strategies, menu engineering, and customer engagement initiatives.
  • Customer Experience: Deliver exceptional customer experiences through prompt service, accurate orders, and high-quality food presentation.
  • Quality and Cleanliness: Maintain high standards of quality and cleanliness in the restaurant, kitchen, and dining area.

Requirements

  • Leadership Experience: Proven leadership experience in a fast-paced, dynamic environment.
  • Operations Management: Strong understanding of operational processes and ability to manage multiple priorities.
  • Sales and Marketing: Knowledge of sales and marketing principles and ability to drive business growth.
  • Customer Service: Excellent customer service skills and ability to resolve customer complaints.
  • Team Development: Ability to motivate and develop a high-performing team.

Benefits

  • Competitive Salary: $60,000 - $80,000 per annum.
  • Benefits Package: Comprehensive benefits package, including health insurance, superannuation, and paid annual leave.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Opportunities for Advancement: Opportunities for career advancement within the company.