Fitness Industry Team Leader

12 hours ago


Brisbane, Queensland, Australia beBeeMembership Full time $85,000

About this role

We are seeking an experienced Membership Manager to lead our team at our Chermside club.

The successful candidate will have a proven track record in sales and customer service, with a clear ability to hit key performance indicators (KPIs).

Key Responsibilities:

  • Manage the daily workflow of the membership sales consultants to reach monthly targets.
  • Achieve individual monthly and annual sales targets to contribute to team success.
  • Create structures for membership sales consultants to meet daily minimum performance criteria.
  • Assist with sales training to develop membership sales consultants.
  • Drive member retention and growth through effective customer journeys and sales techniques.
  • Support regional managers in developing initiatives to drive membership growth.

Requirements:

  • Proven sales and customer service experience with a clear ability to hit KPIs.
  • Understanding of sales cycles and techniques, including up-selling and cross-selling.
  • Previous experience managing customer journeys to achieve successful outcomes and understanding of customer retention strategies and metrics.
  • Experience managing and mentoring teams, setting and motivating others towards goals.
  • Ability to use business computer systems and hold current First Aid and CPR certificates.

Benefits:

  • A career in the fitness industry with opportunities to inspire others and positively impact health, well-being, and confidence.
  • A realistic OTE of $85,000, plus super.
  • Complimentary all-access gym memberships.
  • Anniversary leave days.
  • Recognition awards.

Elevate your professional and personal growth

with access to learning and development content, including online courses and leadership tools.



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