Nighttime Operations Manager

6 days ago

Gold Coast, Queensland, Australia beBeeResponsibility Full time $54,000 - $76,000
Midnight Supervisor

We are seeking a reliable and proactive individual to assume the role of Midnight Supervisor. This key position plays a pivotal role in ensuring seamless guest check-in, facilitating late arrivals, and responding to emergencies beyond standard operating hours.

This is an exceptional opportunity for those who thrive under pressure and possess outstanding customer service skills.

Key Responsibilities Include:

  • Efficiently handle guest inquiries and provide professional assistance during night shifts.
  • Coordinate smooth check-in processes, addressing any challenges that may arise.
  • Respond promptly to emergency situations, applying critical thinking to resolve issues effectively.
  • Maintain accurate records of all night-time activities, including incidents and notable events.

Required Skills and Qualifications:

  • Previous experience in a similar supervisory role within the hospitality industry.
  • Demonstrated ability to work well under pressure, maintaining composure in high-stress situations.
  • Excellent problem-solving skills, with a focus on finding efficient solutions.
  • A strong team player, able to communicate effectively and build positive relationships with colleagues.

Benefits:

  • A highly competitive hourly rate.
  • Access to exclusive employee discounts across our network of hotels and restaurants.
  • Opportunities for career advancement and professional growth within the company.
  • A supportive work environment, prioritizing employee wellbeing and happiness.

We believe in investing in our people, fostering a culture of excellence and teamwork. If you're passionate about delivering exceptional guest experiences and working collaboratively with a dynamic team, we encourage you to apply for this exciting opportunity.

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