
Service Operations Coordinator
5 days ago
About This Role
We are seeking a Service Operations Coordinator to support our customers and service technicians.
Your Key Responsibilities
- Coordinate daily service activities, planning and scheduling
- Assign technicians and ensure work orders are completed promptly
- Maintain required equipment and parts for the team
- Monitor and track work in progress
- Provide information and documentation to customers as needed
Required Skills and Qualifications
- A minimum of 3 years' experience in customer service or operations coordination
- High level of diplomacy with problem-solving skills
- Ability to work under pressure and manage multiple tasks
- Attention to detail and accuracy
- Working knowledge of AP/AR functions
- Experience in HVAC or similar trades industries is an advantage
- Minimal supervision and ability to use initiative
- A 'can-do' positive attitude
Benefits
- Discounts on products for you and your family
- An Employee Assistance Program and Wellbeing App
- Inclusive and accessible working environment
- Recognition Program and App
About You
- You must have the right to work in Australia
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