Service Operations Coordinator

3 days ago

Brisbane, Queensland, Australia beBeeCoordinators Full time $60,000 - $80,000

We are seeking a highly skilled Service Operations Coordinator to join our team.

This is an exciting opportunity for someone who is a strong communicator and enjoys working in a fast-paced environment with ever-changing priorities.

The primary purpose of this role is to assist with the daily operations and scheduling for service work across Brisbane.

You will be responsible for coordinating works for the service team and subcontractors, maintaining consistent client communication throughout the process.

Key Responsibilities:

  • Be the first point of contact for client work requests
  • Maintain consistent client communication, including preparation of service quotes, work orders, and invoices
  • Use internal data management systems/CRMs to log job details and raise job orders
  • Schedule the allocation and distribution of works, maintaining open communication with all service technicians and subcontractors
  • Coordinate scheduled maintenance activities into a logical work order sequence
  • Administrative duties as required

Requirements:

  • Previous working experience within Trades and Services industries
  • Ability and confidence to communicate effectively with clients, management, subcontractors, and service technicians
  • Excellent organisation, time management, and planning skills
  • Good problem-solving skills and strong sense of initiative
  • Quick and accurate data entry skills
  • High attention to detail is essential
  • Ability to work under pressure and meet deadlines
  • Strong Microsoft Office skills, including Word, Excel, and Outlook
  • Ideal experience with CRM systems

We offer a positive working environment with a well-established business, where employees enjoy a positive company culture.

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