Data-Driven Insights Professional

1 month ago


Melbourne, Victoria, Australia Camp Australia Full time

Career Opportunity

Camp Australia is a leading provider of Out of Hours School Care (OHSC) services across Australia, committed to delivering exceptional care, education, and enrichment for children in a safe and nurturing environment.

About the Role

We are seeking a highly skilled Consumer Insights Analyst to join our team. This role will focus on managing, analysing, and visualising data and customer insights to inform messaging and target groups, marketing campaigns, product improvement, and differentiation.

The Ideal Candidate

  • Will have strong experience with consumer research and applying data insights to business needs.
  • Can transform data and information into actionable insights that guide business decision-making.
  • Has excellent communication skills to engage with various stakeholders.

Responsibilities

  1. Support the Digital Marketing Manager in measuring campaign effectiveness for external media spends and provide recommendations for future campaigns.
  2. Review CRM and Marketing automation platform performance to drive ongoing optimisation of systems and processes.
  3. Develop plans for optimising Customer Feedback and NPS as key drivers for service excellence.

Benefits

  • A competitive salary package of approximately $80,000 - $100,000 per annum.
  • Blended, flexible working arrangements.
  • Wellbeing days and birthday off are some of the benefits on offer.

About Camp Australia

We pride ourselves on creating meaningful and supportive communities for both children and their families. If you're passionate about guiding children's growth, we'd love to hear from you.



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