Front Office Ambassador

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $45,000 - $75,000

We are looking for a talented and customer-focused professional to join our front-of-house team as a Guest Service Agent.

About the Role

This exciting opportunity will see you serving as the primary point of contact for guests, ensuring their experience is exceptional from check-in to departure.

  • Greet and welcome guests, checking them in and out efficiently.
  • Modify bookings, promote hotel services, and make suggestions to enhance guest stays.
  • Handle guest enquiries and provide timely resolutions.
Your Skills and Qualifications

We want someone who possesses:

  • A passion for delivering outstanding customer service and driving ultimate guest satisfaction.
  • Previous front office experience or a bubbly personality with transferable skills.
What We Offer

In return for your hard work and dedication, we provide:

  • A collaborative team environment, career growth opportunities, and job enrichment.
  • Supportive colleagues, comprehensive training, and ongoing development.
  • Competitive compensation and benefits package.
  • Wellbeing programmes and opportunities to showcase entrepreneurial talent.

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