
Senior Retail Operations Director
5 days ago
Key Job Responsibilities:
- Operational Excellence: Oversee the development and implementation of comprehensive operational strategies to enhance efficiency, consistency, and scalability across all retail touch points.
- Strategic Leadership: Lead and champion successful transitions for new systems, processes, and retail initiatives.
- System Optimisation: Ensure seamless integration and continuous optimisation of critical retail systems, including Point of Sale (POS) and Enterprise Resource Planning (ERP).
- Store Development & Maintenance: Collaborate with stakeholders on new store developments, including planning layouts, addressing operational needs, and establishing proactive store maintenance programs.
- Omni Channel Experience: Create seamless omni channel experiences for customers through process optimisation related to stock integrity, accurate stocktake processes, efficient stock transfers, and real-time inventory visibility.
- Financial Management: Effectively manage operational expenditure (Opex) to ensure financial efficiency and alignment with business objectives.
Requirements:
- 5+ years of experience driving operational efficiency in a retail environment.
- Degree-level qualification or equivalent in a related field.
- Strong technical knowledge of retail systems and excellent communication skills.
- Effective problem-solving and decision-making abilities.
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