Retail Operations Manager

7 days ago

Sydney, New South Wales, Australia beBeePortfolio Full time $145,000 - $175,000
Strategic Retail Asset Leader

A newly created leadership role offers a genuine scope and commercial influence to transform a successful retail asset into one of Sydney's most significant destinations. This rare opportunity unifies operations, leasing, development, marketing, and commercial performance under a single point of ownership.

The strategic leader will work directly with Directors from a brand-new, architect-designed Sydney CBD headquarters. With no corporate layers or red tape, you'll have autonomy to lead, influence, and build a high-performing culture that delivers results - now and long into the future.

This role is ideal for a senior property professional who has 12+ years of experience in retail property, ideally across asset management, portfolio management, or senior investment roles. You should have a strong record managing large-format, outlet-style, or complex multi-stakeholder retail environments.

Key responsibilities include leading all core precinct functions, taking full ownership of the precinct P&L, guiding tenancy mix decisions, strengthening team alignment, maintaining oversight of tenant performance, and embedding a high-performance culture across the wider team.

You'll be responsible for day-to-day decision-making and long-term planning, shaping and supporting upcoming expansions, and positioning the precinct for its next chapter of growth and long-term evolution into a flagship retail destination.

Responsibilities:

  • Lead all core precinct functions: leasing, centre management, marketing, compliance, and operations
  • Take full ownership of the precinct P&L: budgeting, forecasting, and financial performance
  • Guide tenancy mix decisions in collaboration with leasing partners and Directors
  • Strengthen team alignment, operational governance, and reporting discipline
  • Maintain oversight of tenant performance, experience, and retention
  • Work with Directors to shape the precinct's long-term commercial and brand strategy
  • Embed a high-performance culture across the wider team

About You:

  • 12+ years' experience in retail property
  • Strong record managing large-format, outlet-style, or complex multi-stakeholder retail environments
  • Proven success driving performance improvements
  • Full P&L ownership experience, with strong financial and commercial acumen
  • Confidence leading and aligning cross-functional teams (leasing, marketing, operations, facilities)
  • The ability to work closely with Directors - influencing both day-to-day decisions and long-term strategy

What's on Offer:

  • Senior executive package + performance-based bonus
  • Brand-new Sydney CBD office - architect-designed, purpose-built
  • Chef-prepared lunches twice a week (Tuesdays and Thursdays)
  • Transparent, non-political culture with direct access to decision-makers

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