Freight Forwarding Specialist
3 weeks ago
About the Company
Roc Consulting is a reputable firm in the logistics industry, providing expert services in freight forwarding and customs brokerage.
Our client is dedicated to innovation and customer-centricity, leveraging their extensive industry expertise and network to adapt to evolving market trends and regulatory requirements.
The Role
This exciting opportunity is for a Customer Service Operator to join the company's East Brisbane office, working with sea and air freight managed by the company.
As the first point of contact for clients, you will liaise with clients, brokers, and transport companies, updating customer accounts on the CRM system.
The Package
The successful candidate will receive full product and job training, with a competitive salary package between $75,000 to $90,000 per year, plus superannuation.
Requirements
To be considered for this role, the candidate must have experience in importing and exporting regulations, booking interstate freight, and good verbal and written communication skills.
Desired attributes include an understanding of Incoterms, ability to work autonomously and within a team, problem-solving skills, and knowledge of CargoWise, 1-Stop, and ICS Customs Portal.
The ideal candidate will have 2 years' experience in a similar role.
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