Pathway Facilitator

3 days ago

Gold Coast, Queensland, Australia beBeeAccessEnabler Full time $87,138
Psychosocial Support Program Specialist

We are seeking a dedicated individual to facilitate engaging client activities and ensure effective delivery of psychosocial supports and services.

About the Role:

The successful candidate will play a crucial part in helping clients access and determine their eligibility for NDIS, making a meaningful impact on their lives and recovery journey.

Your Key Responsibilities:

  • Build professional relationships with clients and their support networks.
  • Record client information and notes in MA Connect.
  • Develop and review client's recovery and goal plans every three months.
  • Conduct Kessler 10+ and Kessler 5 and RAS-DS assessments as required.
  • Help clients access the NDIS, complete forms, gather evidence, and submit documentation.
  • Engage with NDIA regional contacts to support client transitions.
  • Transition clients not eligible for the NDIS to other services.
  • Work with Program Manager, Peer Advocates, and team to maintain partnerships with stakeholders.
  • Attend regional meetings to ensure integrated program delivery.
  • Participate in quality and improvement initiatives.
  • Help build staff NDIS knowledge and participate in knowledge-sharing practices.
  • Provide reporting and information to PSP management.

Required Skills and Qualifications:

  • Relevant tertiary qualifications in mental health or related field desirable.
  • Significant experience in mental health recovery-oriented services.
  • Experience in facilitating multi-disciplinary coordinated planning.
  • Experience working with individuals with psychosocial disability and supporting NDIS access.
  • Strong interpersonal, negotiation, conflict resolution, and partnership-building skills.
  • Excellent written and verbal communication, administrative, and technology skills.
  • Proficient time management and adherence to recovery-oriented practices.
  • Understanding of mental health service systems, policies, and legislation.
  • Personal experience managing recovery from a mental health condition (lived experience) desirable.
  • Understanding of Trauma-Informed Care principles.
  • NW Driving Licence.

Benefits:

  • Rewarding work - every day you know you're making a real difference.
  • Not-for-profit salary packaging, reducing your tax.
  • Free external, confidential counselling.
  • Volunteering opportunities.
  • Opportunity to purchase additional annual leave.
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off.
  • Fitness Passport.
  • A discounted workplace health and fitness program available to you and your family for a fraction of the price of a regular gym membership.

About Us:

Mission Australia is committed to ending homelessness and ensuring people in need can thrive. We stand together with anyone who needs us, for as long as they need us.

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